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Delivery & Returns

Delivery

Order by 3pm and we will despatch for next day delivery.

Orders of £150.00 (Ex. VAT) and above are carriage paid for next day overnight delivery. All orders under the value of £150.00 are subject to a carriage charge of £15.00 for next day overnight delivery.

These delivery rates apply to all products unless otherwise stated.

VAT is calculated and applied at the current rate.

We'll even deliver directly to your customer or site. You can add another delivery address whilst logged in, by going to your address book.

Returns

At Firewise Supplies, we always want you to be happy with your order.

We do, however, appreciate that sometimes products may be damaged in transit, or the item is simply not suitable for your intended application, so that’s why we offer a 30-day returns policy (applies to all products unless otherwise stated).

If you wish to return an item then simply contact our sales team on 01223 839 727 where we can discuss the various options available.

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We pride ourselves on our excellent Customer Service

Free Next Day Delivery

Orders over the value of £150.00 qualify for free next-day delivery. Orders under the value of £150.00, carriage is charged at £15.00

Customer Satisfaction

Firewise offer an excellent sales and technical back up service. We're always available to help you with your enquiry or order. Our after sales care is top-notch.

Customer Secure

Shop with confidence! All transactions are processed with a 256-bit encryption so you know your personal data is safe.

Contact Us

+44 (0) 1223 839 727